Wiki is Hawaiian for “to hurry; fast, quick.” Pro means professional. WikiPro means quick professional. Our All-in-one business text platform improves the efficiency of small businesses professionals who can serve the customers quicker, faster.

Different plans have different features. You get unlimited customers, devices and unlimited App messages for all plans. Basic plan can have up to 2 users, 1 phone line and 500 SMS/MMS messages per month. Standard plan has up to 5 users, 1 line and 1000 SMS/MMS messages per month. Pro plan has up to 10 users, 1 line and 2500 SMS/MMS messages per month. Enterprise price is has unlimited users, multiple lines and it has 5000 SMS/MMS messages and dedicated customer support teams.

Yes, you can buy multiple packages. But our enterprise plan offers a solution for multiple lines or multiple locations. You can switch business lines without log out and log in. Click Contact us button to talk with our sales team to get started.

Each plan shows a number of SMS/MMS included each month. You can go above the included messages in a month. Each additional message will be billed at $0.05 per message.

A calendar represents a resource: a service provider, a room or a machine etc, whose appointments can be tracked. The maximum number of calendars are defined per the plan. For basic plan, there is no appointment reminder feature. For standard plan, there is 1 calendar. For pro plan, there are 5 calendars. For enterprise plan, there are 20 calendars.

WikiPro allows you to send and receive messages from your computer. You can login WikiPro web app with a browser. WikiPro has instant chat, e-signature, online file sharing, client management, staff management and more.
There are two primary ways to do that: App messages and SMS/MMS messages.
For App messages, your clients need to install WikiPro App. You can send unlimited App messages to your clients.
For SMS/MMS message, your clients do not need to install App. WikiPro can text enable your existing landline or toll-free number. When your clients receive the text messages, the text is from your business phone number. App messages are unlimited, but text messages can cost extra money.
WikiPro App can be used by professionals to send and receive messages as well. So you can communicate with your clients any where, any time on the go.

Yes, you can. This is part of WikiPro service. You keep your business office number unchanged, your voice provider unchanged, your voice bill unchanged. When you sign up with WikiPro, we can enable your existing landline or VOIP number for texting. This is important as your current business number is known to your customers and you do not need another new random number just for texting.

You can use your credit card to pay for any plan. We use a PCI compliant credit card processor and your credit card is not stored in our server. You can also use ACH payment.

You get to use all of the features of WikiPro platform for 14 days. After 14 days, your log in will be deactivated. Please contact our sales team if you need a longer trial period.

You can sign up the plans month by month. Or you can sign up a yearly plan and get 15% savings. That's almost two months for free.

User is your organization team member. Customer is the organization's customer.

Keywords is set up in WikiPro to trigger a specific text response when a customer texts you that keyword. Answer common questions, run promotions and more with keywords. For example, set up the keyword “hours” for users to get your hours of operation. Keywords feature is available for Standard plan and above. Each additional keyword is available to purchase.

We have Javascript chat widget which can be installed at any web site. Also for pro plan & above, we have Zapier integration. Zapier allows you to connect WikiPro with thousands of Apps, such as Salesforce, Gmail, Outlook, Excel.