BASIC
$ 50
Billed monthly
- Up to 2 Users
- 1 Line
- 1 Location
- Unlimited Customers
- 1000 Messages
- 2 Calendars
- 2 Keywords
- Omnichannel
- Shared inbox
- Message search
- Message Template
- Schedule Message
- User management
- Chat Widget
- E-signature
- Private Comment
- Custom Fields
- Close Chats
- Import Customers
- Mobile App
STANDARD
$ 100
Billed monthly
- Up to 5 Users
- 1 Line
- 1 Location
- Unlimited Customers
- 2000 Messages
- 5 Calendars
- 5 Keywords
- Everything from Basic plan
- Appointment Reminder
- Auto Reply
- Lists
- Campaign
- Flow
- Landline Texting
- Custom Signature
- Task Management
- Video Call
- Payments
Recommended
PRO
$ 200
Billed monthly
- Up to 10 Users
- 1 Line
- 1 Location
- Unlimited Customers
- 4000 Messages
- 10 Calendars
- 10 Keywords
- Everything from Standard plan
- Export Chats
- Reviews
- Review Widget
- Team Chats
- Google Business Messages
- SMS Survey
- Zapier Integration
- API
ENTERPRISE
Custom Pricing
- Unlimited Users
- Multiple Lines
- Multiple Locations
- Unlimited Customers
- 8000 Messages
- 20 Calendars
- 20 Keywords
- Everything from Pro plan
- Single Sign-on
- White Label
- Dedicated Account Management
BASIC
$ 40 /month
Billed Yearly
- Up to 2 Users
- 1 Line
- 1 Location
- Unlimited Customers
- 1000 Messages
- 2 Calendars
- 2 Keywords
- Omnichannel
- Shared inbox
- Message search
- Message Template
- Schedule Message
- User management
- Chat Widget
- E-signature
- Private Comment
- Custom Fields
- Close Chats
- Import Customers
- Mobile App
STANDARD
$ 80 /month
Billed Yearly
- Up to 5 Users
- 1 Line
- 1 Location
- Unlimited Customers
- 2000 Messages
- 5 Calendars
- 5 Keywords
- Everything from Basic plan
- Appointment Reminder
- Auto Reply
- Lists
- Campaign
- Flow
- Landline Texting
- Custom Signature
- Task Management
- Video Call
- Payments
Recommended
PRO
$ 160 /month
Billed Yearly
- Up to 10 Users
- 1 Line
- 1 Location
- Unlimited Customers
- 4000 Messages
- 10 Calendars
- 10 Keywords
- Everything from Standard plan
- Export Chats
- Reviews
- Review Widget
- Team Chats
- Google Business Messages
- SMS Survey
- Zapier Integration
- API
ENTERPRISE
Custom Pricing
- Unlimited Users
- Multiple Lines
- Multiple Locations
- Unlimited Customers
- 8000 Messages
- 20 Calendars
- 20 Keywords
- Everything from Pro plan
- Single Sign-on
- White Label
- Dedicated Account Management
- Free trial for 14 days. No credit card required.
- Save 20% when you sign up yearly plan.
- For messages above the plan limit, there is a charge of $0.05 per message. Picture messages (MMS) must be less than 20% of the total messages.
- For users above the plan, it is $15 per user per month.
- Each additional keyword is $5 per month for standard plan and above.
Frequently Asked Questions
Got a question? We've got answers. If you have some other questions, see our support center.
What does the name WikiPro mean?
Wiki is Hawaiian for “to hurry; fast, quick.” Pro means professional. WikiPro means quick professional. Our All-in-one business text platform improves the efficiency of small businesses professionals who can serve the customers quicker, faster.
What are the differences among Basic, Standard, Pro and Enterprise plan?
Different plans have different features. You get unlimited customers, devices and unlimited App messages for all plans. Basic plan can have up to 2 users, 1 phone line and 500 SMS/MMS messages per month. Standard plan has up to 5 users, 1 line and 1000 SMS/MMS messages per month. Pro plan has up to 10 users, 1 line and 2500 SMS/MMS messages per month. Enterprise price is has unlimited users, multiple lines and it has 5000 SMS/MMS messages and dedicated customer support teams.
I have multiple business lines. Should I buy two packages?
Yes, you can buy multiple packages. But our enterprise plan offers a solution for multiple lines or multiple locations. You can switch business lines without log out and log in. Click Contact us button to talk with our sales team to get started.
How many text messages are included in my plan?
Each plan shows a number of SMS/MMS included each month. You can go above the included messages in a month. Each additional message will be billed at $0.05 per message.
What are the calendars in appointment reminder?
A calendar represents a resource: a service provider, a room or a machine etc, whose appointments can be tracked. The maximum number of calendars are defined per the plan. For basic plan, there is no appointment reminder feature. For standard plan, there is 1 calendar. For pro plan, there are 5 calendars. For enterprise plan, there are 20 calendars.
How does WikiPro work?
WikiPro allows you to send and receive messages from your computer. You can login WikiPro web app with a browser. WikiPro has instant chat, e-signature, online file sharing, client management, staff management and more.
There are two primary ways to do that: App messages and SMS/MMS messages.
For App messages, your clients need to install WikiPro App. You can send unlimited App messages to your clients.
For SMS/MMS message, your clients do not need to install App. WikiPro can text enable your existing landline or toll-free number. When your clients receive the text messages, the text is from your business phone number. App messages are unlimited, but text messages can cost extra money.
WikiPro App can be used by professionals to send and receive messages as well. So you can communicate with your clients any where, any time on the go.
There are two primary ways to do that: App messages and SMS/MMS messages.
For App messages, your clients need to install WikiPro App. You can send unlimited App messages to your clients.
For SMS/MMS message, your clients do not need to install App. WikiPro can text enable your existing landline or toll-free number. When your clients receive the text messages, the text is from your business phone number. App messages are unlimited, but text messages can cost extra money.
WikiPro App can be used by professionals to send and receive messages as well. So you can communicate with your clients any where, any time on the go.
Can I keep my business landline or VOIP number for texting?
Yes, you can. This is part of WikiPro service. You keep your business office number unchanged, your voice provider unchanged, your voice bill unchanged. When you sign up with WikiPro, we can enable your existing landline or VOIP number for texting. This is important as your current business number is known to your customers and you do not need another new random number just for texting.
What are my payment options?
You can use your credit card to pay for any plan. We use a PCI compliant credit card processor and your credit card is not stored in our server. You can also use ACH payment.
What does the free trial have?
You get to use all of the features of WikiPro platform for 14 days. After 14 days, your log in will be deactivated. Please contact our sales team if you need a longer trial period.
What is your yearly plan?
You can sign up the plans month by month. Or you can sign up a yearly plan and get 15% savings. That's almost two months for free.
What is the difference between user and customer?
User is your organization team member. Customer is the organization's customer.
How do SMS keywords work?
Keywords is set up in WikiPro to trigger a specific text response when a customer texts you that keyword. Answer common questions, run promotions and more with keywords. For example, set up the keyword “hours” for users to get your hours of operation. Keywords feature is available for Standard plan and above. Each additional keyword is available to purchase.
What are integrations?
We have Javascript chat widget which can be installed at any web site. Also for pro plan & above, we have Zapier integration. Zapier allows you to connect WikiPro with thousands of Apps, such as Salesforce, Gmail, Outlook, Excel.